Payment Policy

We offer multiple secure payment options to make your shopping experience smooth and reliable. Please read below for details on accepted methods, processing times, and related terms.

Accepted Payment Methods

We accept the following forms of payment:

Credit/Debit Cards

(Visa, MasterCard, and other major UAE bank cards)

Cash on Delivery (COD)

Available across the UAE for orders below AED 1,000.

Note: Additional COD handling fee of AED 10 may apply.

Bank Transfers

Available for bulk or custom orders. Please contact us for account details.

PayPal

Secure international checkout option (if enabled).

Secure Payments

All card payments are processed through SSL-encrypted payment gateways.

We do not store your full card details on our servers.

Fraud checks may be performed on certain transactions to ensure safety.

Payment Processing

Payments via card or PayPal are processed immediately at checkout.

For Cash on Delivery, payment is collected upon delivery by our staff.

Bank transfer payments must be confirmed before the order is shipped.

Payment Issues

If your payment fails or is declined:

Please double-check your card details, available balance, or internet connection.

You may try a different payment method.

If issues persist, contact our support team.

Invoicing

An invoice/receipt is automatically sent to your email once payment is successful. For official tax invoices or bulk order billing, please contact us directly.

Contact Us

If you have any questions regarding payment, please get in touch:

Email: royalplantscapegarden@gmail.com

Website: https://www.royalplantscapegarden.com

Phone: +97150198220

Address: Warsan 3 - Dubai - United Arab Emirates